Last updated: 11 Feburary 2026

Welcome to Candle Melts (“we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy explains how candlemelts.in collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

When you place an order, create an account, or contact us, we may collect:

Full name

Email address

Phone number

Billing and shipping address

Payment-related information (processed securely via third-party payment gateways)

Note: We do not store your debit/credit card details.

b) Automatically Collected Information

When you browse our website, we may automatically collect:

IP address

Browser type and device information

Pages visited and time spent

Cookies and usage data

2. How We Use Your Information

We use your information to:

Process and fulfill orders

Deliver products and services

Communicate order updates and support requests

Improve website performance and user experience

Prevent fraud and unauthorized transactions

Send promotional emails (only if you opt-in)

3. Cookies and Tracking Technologies

We use cookies to:

Remember your preferences

Enable shopping cart functionality

Analyze traffic and user behavior

You can choose to disable cookies through your browser settings; however, some features may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal data.

Your information may be shared only with:

Trusted service providers (payment gateways, shipping partners, hosting services)

Legal authorities if required by law

All third parties are obligated to keep your data secure and confidential.

5. Payment Security

All payments on candlemelts.in are processed through secure, PCI-DSS compliant payment gateways.

We do not have access to or store your complete payment credentials.

6. Data Retention

We retain your personal data only for as long as necessary:

To complete transactions

To comply with legal and accounting obligations

To resolve disputes and enforce agreements

7. Your Rights

You have the right to:

Access your personal information

Request correction or deletion of your data

Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Children’s Privacy

Candle Melts does not knowingly collect personal information from individuals under the age of 18.

If such data is identified, it will be removed immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: support@candlemelts.in

Website: https://candlemelts.in